Refund Policy

All service fees rendered by Titanide Consulting Group are non-refundable once strategy sessions, consultations, or service execution have begun. Refunds may be considered in exceptional circumstances at the discretion of executive leadership if no value has been delivered and no time or resources have been allocated. To request a review, please email info@titanideconsulting.com with full documentation.

Return Policy

Due to the digital and consultative nature of our services, Titanide Consulting Group does not accept returns. Clients are encouraged to thoroughly review scopes of work and service agreements prior to engagement. If you have concerns about the deliverables received, we invite you to contact our support team for resolution.

Terms of Service

By engaging with our services, clients agree to abide by our terms, including professional conduct, adherence to agreed timelines, and accurate disclosure of requested information. Titanide reserves the right to suspend or terminate services in response to misuse or breach of agreement. All intellectual property provided remains the property of Titanide Consulting Group unless otherwise stated in writing.

Privacy Policy

Your privacy is important to us. We collect only the data necessary to deliver contracted services, process transactions, and improve user experience. Information is never sold or shared with third parties without your consent. We implement appropriate safeguards in accordance with HIPAA, GDPR, and state-level privacy laws where applicable.

Cookie Policy

We use cookies to understand visitor behavior, improve website performance, and personalize your experience. Essential cookies are always active. You may choose to disable analytics or tracking cookies through your browser settings. Continued use of our site indicates consent to this policy.

HIPAA Compliance Statement

As a provider supporting healthcare clients, Titanide Consulting Group maintains full compliance with the Health Insurance Portability and Accountability Act (HIPAA). We ensure confidentiality, integrity, and availability of electronic protected health information (ePHI), use secure transmission methods, and conduct regular risk assessments.

Accessibility Statement

We are committed to ensuring digital accessibility for all users, including those with disabilities. We follow Web Content Accessibility Guidelines (WCAG) and continually improve our platform to provide an inclusive and user-friendly experience. For accessibility support, contact info@titanideconsulting.com.

Data Retention Policy

We retain client data only as long as necessary to fulfill contractual obligations or legal requirements. Upon project completion, all client records are securely archived or permanently deleted in accordance with our internal data lifecycle management protocol. Clients may request data removal in writing.

Security Policy

Titanide Consulting Group implements administrative, physical, and technical safeguards to protect all data from unauthorized access, use, or disclosure. These include encrypted communication, access controls, security training, and periodic audits. Our security strategy is modeled after NIST and ISO 27001 standards.